Using this website

By browsing or ordering from paws-and-tails-sb.com, customers agree to these Terms & Conditions and the related policy pages operated by ABOUT US PAWS AND TAILS SDN. BHD.

Buying pet accessories products

Customers are responsible to check sizing, material, pet suitability, and supervision needs. Product photos, colours, packaging, measurements, and specifications may vary slightly because of supplier updates, screen settings, or production differences.

Orders, prices, and stock

All orders depend on payment confirmation and stock availability. Prices, promotions, descriptions, and availability may be corrected or changed if an error is found.

Customer account and checkout details

Customers must provide accurate information and must not misuse the website, submit false orders, interfere with website operation, or use the website for unlawful activity.

Delivery and after-sales

Shipping, returns, refunds, and exchanges are handled according to the relevant policy pages. Product issues must be reported with evidence within the required period.

Liability limits

To the fullest extent allowed by law, ABOUT US PAWS AND TAILS SDN. BHD is not responsible for indirect losses, courier delays, customer misuse, wrong product selection, or events outside reasonable control.

Contact

For questions about these terms, contact paws.and.tails.sb@outlook.com.